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Insurance Systems Inc

Case Overview
Insurance Systems Inc - ISI Enterprise is a fully-integrated browser-based insurance policy administration software that helps business authorities reengineer the way insurance carriers do business. Most legacy systems were built to be policy-centric, but ISI would like to believe in putting the clients at the heart of system, providing an end-to-end policy administration system with a "client-centric" approach. The plan with Conet-Tech consultants with full time developers, it’s an advanced architecture that runs from a single database and code base with real time processing. The solution must be designed to help insurers achieve maximum benefit from their IT systems.

Customer Overview
Founded in 1997, Insurance Systems Inc. (ISI) is 100% dedicated to providing technology solutions to the P&C insurance industry. They take an integrated approach to policy administration. This means that they don’t believe it ends once the policy is out the door. Billing, claims, reinsurance, loss control and financials are key components of the business, which is why with the help of IT consultants, they developed a suite of solutions that bring these pieces together on one modern platform. They also give insurers a few things they wouldn’t normally expect in a policy administration software including CRM, a robust rules engine, a flexible document engine, document management functionality and business intelligence tools – all in one configurable, modern, scalable platform.


Business Challenge
Insurance Systems Inc. (ISI) wish to take an integrated approach to policy administration. Billing, claims, reinsurance, loss control and financials are key components of the business, which the suite can bring together on one modern platform.

Insurance Systems Inc. (ISI) also plan to give insurers a few things they wouldn't normally expect in a policy administration system including CRM, a robust rules engine, a flexible document engine, document management functionality and business intelligence tools – all in one configurable, modern, scalable platform. The key mission is to create client successes; an intuitive, configurable and integrated product, efficient implementation processes and high quality support from internal trained insurance professionals and external IT consultants.

The technologies
- Jet Language, Jet Server Framework, Jet Server Document (JSD)
- Visual Studio .NET and Eclipse, C#, Java, JSP, JavaScript, XML, HTML, DOM, J2EE, AJAX
- Windows Server and Oracle 10g, PostgreSQL, Apache Tomcat
- Microsoft Project, PL/SQL, Toad, Git, CVS for version control


 

Solution
ISI Enterprise is a fully-integrated browser-based insurance policy administration software that helps you reengineer the way insurance carriers do business. Most legacy systems were built to be policy-centric, but ISI believes in putting the clients at the heart of system, providing an end-to-end policy administration system with a "client-centric" approach. Its advanced architecture runs from a single database and code base with real time processing. The solution was designed to help insurers achieve maximum benefit from their IT systems.

1. A highly configurable policy administration solution for managing the entire policy lifecycle for all lines of business - personal lines, commercial lines, specialty lines and workers compensation.

Key Features: Advanced browser-based architecture with no underlying legacy code, Powerful configuration module to streamline implementation, Library of generic reports, documents and workflows, Automatic transactional versioning, Integrated rules and rating engine, "Build not code" philosophy, Real time transactions, Multi-tier server structure

Key Benefits: Actualize business requirements without the need for source code modification, Full historical logs for audit and control purposes, Leverage the knowledge of ISI's diverse base of P&C insurers, Seamless version upgrade procedures to future-proof your investment, Available 24/7 and can be accessed remotely



2. The Claims Module of the Web Writer Enterprise System allows users to gather, record and process data related to Claims incidents and losses associated with an effective policy. It also allows users to set up reserves for the estimate of the cost of loss and process payments to cover the loss until the claim is settled.

The Claims Module comprises the following processing functionality:
  • Comprehensive procedures for opening & handling claims online
  • Claims Intake (First Notice of Loss)
  • Dynamic questionnaire for damage identification
  • Multiple claimants in a single claim
  • Multiple damages in one claim
  • Point-in-time coverage verification
  • Full integration with document production & workflow modules
  • Full integration with the security module for tight verification of claim processing & payments






3. A robust reinsurance management solution for processing ceded premiums and reinsurance recoveries which is fully-integrated into the policy administration and claims workflows.

4. The integrated general ledger and accounting module provides 100% financial visibility into company operations and provides accountants with the necessary tools to run the organization.



5. The Rules Engine enables straight through processing of policies you define as standard - based on various parameters or user inputs - and tells the system to ensure that all unusual risks are analyzed.



Where artistry and insurance technology come together; Configuration Studio puts powerful rules and tools in the hands of analysts to perform implementation and maintenance tasks without the necessity to modify code.
 



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