Products

Case Studies

Government of Canada - Department of National Defence

Case Overview

To effectively exploit the data that was collected for the anthropometric survey of the Canadian Forces (CF), Department of National Defence (DND) stakeholders identified a requirement for a web-based tool that would allow all stakeholders involved in capability development to accurately, independently, and correctly apply the Canadian Forces (CF) anthropometric data. In support of this need, three focus groups were held with key stakeholders to define requirements for a web-based anthropometry tool.

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Ontario Province Governemnt - The Treasury Board Secretariat and Cabinet Office

Case Overview

The business of supporting government strategic planning, decision-making, and implementation tracking has unique needs and challenges that are currently being met with several disconnected systems and manual processes that have been implemented over time in silos or with minimal regard to information sharing or evolving user needs. Many of these existing systems and processes duplicate effort and/or data which creates confusion for users, results in data quality issues, increases costs to operate and generally slows down the business of government. Also, the information managed by the Cabinet Office Policy and Delivery Division is not currently connected to information managed by other central agency partners, such as Cabinet Office Communications and Treasury Board Secretariat (TBS).

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KPMG Canada - US Tax Department

Case Overview

In the beginning, the US Tax department of KPMG Canada was focussed on covering the automated process needs of their client funds and assets. KPMG Canada had seen significant growth in their client base and business transactions were increasing in volume, with no additions to the expert staff for a US fund investor that is a direct or indirect shareholder of a passive foreign investment company (PFIC) that usually files the form 8621; they receive certain direct or indirect distributions from a PFIC, recognize a gain on a direct or indirect disposition of PFIC security such as stock, bond, etc.

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Bank of Montreal (BMO) - Capital Markets

Case Overview

Currently, Cash Reconciliation (CR), Independent Control (IC) of Wholesale Banking Product Operations (WBPO) is using Overdraft Dataease Application (ODA) for Nostro account overdraft charges reconciliation and replenishment. Overdraft charge (OD) including interest is debited to nostro account maintained with BMO correspondent banks

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Toronto Transit Commission - TTC NextBus

Case Overview

Providing real-time bus arrival information can help to improve the service quality of a transit system and enhance its competitiveness among other transportation modes. Taking the city of Toronto, Canada, as an example, this project focus on one artificial neural network (ANN) models to predict the real-time bus arrivals, based on historical global positioning system (GPS) data and automatic fare collection (AFC) system data. Also, to contend with the difficulty in capturing the traffic fluctuations over different time periods and account for the impact of signalized intersections, this study also subdivides the collected dataset into a bunch of clusters.

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MediSolution

Case Overview

Most of the medical generalists have deployed Business Intelligence applications to the healthcare market directly or through partners. The companies tracked in this quadrant have financial means to penetrate most markets, but may not be as focused and interested in the same markets as MediSolution, healthcare being an obvious pick. It will be therefore very important for MediSolution to position itself as a domain expert if/when confronted to these partners.

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Government of Canada - Environment Canada

Case Overview

The Multi-Sector Air Pollutants Regulations (MSAPR) is the tool by which the Federal Government is choosing to implement emission requirements for a number of industrial sectors. These requirements were developed through a multi-year CCME process which involved the Federal Government, provinces, industry and ENGO representatives. The first release will include requirements for non-utility boilers and heaters, electric and modern engines, stationary spark-ignition gaseous-fuel fired engines, and the cement manufacturing sector (emissions from kilns).

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Bank of Montreal (BMO) - IntelliMatch

Case Overview

The Enterprise Reconciliation (CAD and USD Cash Reconciliation) Services and The retail risk department of Bank of Montreal (BMO) team reconciled branches suspense accounts daily. Based on certain business rules they then need to notify the Branch Manager of outstanding items. Prior to the Notification application this process was done manually (i.e. populating the word document and fax to the Branch Manager). The process is now automated using the information that reside on IntelliMATCH database. The team is tasked with developing more than 50 types of reports for branch managers, bank executives and credit centres across the country.

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Insurance Systems Inc

Case Overview

Insurance Systems Inc - ISI Enterprise is a fully-integrated browser-based insurance policy administration software that helps business authorities reengineer the way insurance carriers do business. Most legacy systems were built to be policy-centric, but ISI would like to believe in putting the clients at the heart of system, providing an end-to-end policy administration system with a "client-centric" approach. The plan with Conet-Tech consultants with full time developers, it’s an advanced architecture that runs from a single database and code base with real time processing. The solution must be designed to help insurers achieve maximum benefit from their IT systems.

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Ontario Province Governemnt - Ministry of Government and Consumer Services

Case Overview

A new Management Job Evaluation Plan (MJEP) came into effect for managers and non-bargaining specialists within the HR Services Division and HR Program Management Branch effective November 2017 (retroactive to 1st April, 2017). The new plan introduced new initiatives to improve the current .Net platform and look and feel of the current GoJobs portal.

GoJobs is the Ontario Public Service Careers online public portal that publishes job advertisements and offers career services and opportunities for theOntario province. cancer biomedical researchers looking to advance in their scientific career, and to potential employers who seek to recruit them. Citizen of Ontario can have access on daily basis to the available positions, and create a user profile, browse through and apply for any of the hundreds of job openings advertised.

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Mercer Canada

Case Overview

As employees take on increasing responsibility for their retirement planning, many are losing ground in the quest to become retirement ready. This has serious implications for individuals, companies and society alike. It’s time for a more balanced solution for retirement planning — one that offers employees control over their financial choices while providing enhanced employer guidance and oversight.

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Loyalty One - Air Miles

Case Overview

Process Excellence is the overall project name for a series of initiatives to streamline Customer Care operations with the ultimate goal being cost reduction. These savings are to be achieved through a variety of means: process re-engineering, automation of manual back-office tasks such as parsing as much useable information as possible from a Sabre Vacations/Cruise PNR into Turbo pop-ups to reduce time spent manually typing details in, improvements to existing automation and error handling, and the introduction of additional self-serve options on airmiles.ca.

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Bell Canada - Fleet Services

Case Overview

AutoVision® is a next-generation web-based fleet management system that provides administrators with operation management tools and reporting. It is modular and includes vehicle inventory, vehicle catalogue and provisioning, purchase and work order, employee timesheet, shop management, fuel card, invoicing and customer billing components. it was developed internally at Bell with Conet-Tech and ICS Solutions consultants and currently manages 15,000 vehicles for over 35 customers.

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Markel Insurance Company of Canada

Case Overview

Markel Insurance is the Canada’s largest and most respected trucking insurer; To streamline business processes and improve communications with brokers and customers, Markel Insurance re-launched its public Web site in 2004 and launched a Web-enabled broker self-service site in 2006. The application is giving brokers 24/7 access to real-time information about Markel Insurance customers and their multi-faceted insurance policies. Once the system is fully deployed, Markel Insurance expects to reduce annual printing and mailing costs by at least $350,000 and reduce incoming calls to the call centre by 30 per cent.

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Descartes Systems Group Inc

Case Overview

When Descartes decided to extend its presence in the business-to-business world, the Canadian company was expecting to cut by 75% the lead time for turn-round of a tender, saves on duplication of effort, minimizes errors, and reduced operating cost. The Ocean Negotiator initiated by Descartes and Inttra, a client of Descartes, with the mission of creating standards and a solution that meet shipper, freight forwarders and carrier needs. The solution should resolve inefficiencies and lack of standardization in the Tender process. This B2B application should be a virtual space where shippers give carriers the opportunity to bid on their shipments. And some shippers could negotiate if they want only with their preferred carriers as part of the contracting process

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Ministry of Revenue Quebec

Case Overview

As part of a global government strategy to improve online services offered to the public, as well as an internal goal to increase customer satisfaction and improve productivity, the Quebec Ministry of Revenue (MRQ) decided to build a new Electronic Service Delivery Platform.

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Government Of Canada - Foreign Affairs

Case Overview

To promote prosperity, ensure Canadians' security outside the country, and promote Canadian culture on the global stage, Foreign Affairs Canada (FAC) represents Canada worldwide via a network of embassies, and consulates and diplomatic offices. In 2003, The Consular Affairs Bureau within FAC wanted to increase access and functionality to the case management system it offers to remote embassies and consulates.

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Ontario Rental Housing Tribunal

Case Overview

Created to resolve disputes between residential landlords and tenants, the Ontario Rental Housing Tribunal receives 75,000 applications, conducts 34,000 hearings, produces 78,000 orders, and fields 800,000 calls every year. Wanting to improve customer service by automating its customer application process, ORHT turned to Conet-Tech, Cyberplex and Systemgroup, to assist in the creation of an online e-filing and scheduling system. 

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Royal Canadian Mounted Police

Case Overview

The Royal Canadian Mounted Police's mandate is to promote safe homes and safe communities by enforcing the laws of Canada, preventing crime, and maintaining peace, order and security. To meet the growing problem of economic crime of all types, the RCMP has developed RECOL (Reporting Economic Crime Online), which provides a single collection point for lodging complaints on traditional or Internet-based crime. 

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Murphy Oil Company Ltd.

Case Overview

Murphy Oil grew significantly after a successful gas find last year. This was good news for the Calgary-based oil and Gas Company. On the downside, however, Murphy Oil found that its procedures for tracking and reporting on project spending were no longer able to meet its needs. The company was using a paper-based system, which meant information wasn't readily available to everyone who needed it, and there was room for error

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A Custom Software Developer & Systems and specializes by integrating together component subsystems from various technologies into a whole system. We are based in Toronto, Canada.


We build software applications in North America

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